Crisis Line
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FRONTENAC YOUTH SERVICES’ Quick Access Clinic CLINIC

Youth and families needing crisis support in the Durham Region can call 905-723-2802 or 1-888-579-5914.

To access services and programs at Frontenac Youth Services:

Complete the referral process through Central Intake 1-888-454-6275 and begin Quick Access Sessions

Enhancing Mental, Social and Emotional Well-Being

Services & treatment options for youth and their families.

Enhancing Mental, Social and Emotional Well-Being

Services & treatment options for youth and their families.

Enhancing Mental, Social and Emotional Well-Being

Services & treatment options for youth and their families.

Counselling Services

Individual and family therapy are offered in person and virtually, and group therapy is offered either in person or virtually depending on the group

Day Treatment

Classes are provided in person in their respective locations.

Live-In Treatment

Please contact your case manager or (905) 579-1551.

Crisis Services 

Call (905) 723-2802 for free and confidential 24/7 telephone crisis support for youth and their families.

Quick Access Clinic

Once a referral has been completed through Central Intake and the FYS Intake Coordinator has contacted you, there is the option of scheduling either in person or virtual single session appointment.

Case Manager

If you have a case manager, please connect with them directly. If you do not remember the name of your case manager, please call our main number (905-579-1551) for support in connecting to them.

To access Quick Access Clinic and on-going services please contact Central Intake before scheduling your first appointment.  Central intake can be reached at 1-888-454-6275.

Outside the Frontenac Youth Services Building

About Frontenac Youth Services

Frontenac Youth Services is a non-profit Mental Health Agency which has been providing assistance to adolescents (12-18 years) and their families within the Durham Region since 1972. Frontenac Youth Services is accredited by the Canadian Centre for Accreditation.

The agency is funded by the Ontario Ministry of Health and operated by a Board of Directors comprised of community volunteers. Last year, more than 1,230 clients were offered an opportunity to be heard and feel supported.

Our Team and Office

Frontenac includes a team of professionals who work with you in a scent-free, allergy conscious, and accessible office to fulfill all your needs, including;

  • Social Workers
  • Youth and Family Counsellors
  • Child and Youth Counsellors
  • Art Therapist
  • Consulting Child Psychiatrist
  • Psychologist/Psychometrist
The Frontenac Team

Mission and Vision

Mission: Enhancing mental, social and emotional well-being.
Vision: To be a collaborative partner in supporting the evolving needs of children, youth and their families within the community.

SERVICES

  • Treatment and other forms of direct service to adolescents and their families.
  • Education to the public and professional sectors of the community.
  • Involved in community development programs with other community resources.
  • Assessments
  • Live-In Treatment
  • Day Treatment
  • Aftercare
  • Community Services
  • Crisis
  • Dual Diagnosis Services
  • Individual Therapy
  • Family Therapy
  • Group Therapy

Values

  • Enhancing Strengths- Cultivate unique abilities, skills, positive attitudes and resiliency.
  • Acting with Integrity- Support ethical and professional standards in all circumstances.
  • Being Respectful- Think and act in a manner that shows others we care about their well-being.
  • Promoting Advocacy- Ensure the youth we support have a voice by gaining access to needed supports, overcoming barriers, and having their views and wishes genuinely considered.
  • Embracing Inclusivity- Value the unique and diverse lived experience and history of all.

Frontenac Services

Friends standing together

Crisis Response Service

Offering free and confidential 24/7 telephone crisis support.

Hands working together

Community Services

Assessment and treatment with individual, family, group, or art therapy.

Isolated young man

Dual Diagnosis

Six months assessment placement for dual diagnosed youth to help determine long-term planning and any specialized needs. 

Students in a School Environment

Day Treatment

Therapeutic classroom settings integrated into elementary and high schools.

Friends standing together

Live-In Treatment

Community-based therapeutic live-in environments for youth experiencing severe difficulties at home.

Want to donate?

Frontenac Youth Services is a non-profit organization that provides services and programming for youth in Durham Region who experience mental health concerns. Unfortunately, we can only help a handful of kids at a time with our current resources. Help us provide hope, treatment, and connection for our community’s most vulnerable adolescents. Even small contributions make a big difference.

Learn About Donations

How your donations help

  • Programming and recreation activities for youths in the Live-In programs 70% 70%
  • Equipment for youths to register in sports activities 15% 15%
  • Membership fees yearly for all youths at the YMCA 15% 15%

WHAT DO I NEED TO KNOW ABOUT MENTAL HEALTH?

Coping with mental health concerns can be challenging. Visit our Youth and Parent Information page to see resources recommended by Frontenac Youth Services.

Learn About Mental Health

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